You are an energetic and people-oriented client relations professional who thrives in a fun and fast-paced work environment. You will operate in an inbound/outbound call center role and handle all client requests including account management services, billing inquiries, new policy sales and handle general client service requests. All of our colleagues at Stieg have a direct impact on our clients and in helping to meet their needs.
We will give you access to mentorship, training, resources, and development to ensure your success, but you will need to supply the drive. Our ideal candidate is hungry, humble and smart- they don’t stop short of excellence and are driven to do what’s best for their clients and colleagues.
THE PERSON WE’RE SEARCHING FOR:
A competitive compensation package, a potential for profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave and paid time off to volunteer within the community. Also- we’re committed to a diverse workplace and a good work-life balance and offer a great career path with room for growth. We take pride in providing our colleagues with opportunities for career growth across all lines of business and function.
WHAT TO EXPECT
At PayneWest, we often act as de facto consultants. We are the expert that walks into our client’s life and helps them make positive changes in their business so that they’re more competitive and protected. We take the philosophy that—not only are we there when a client has a claim but—we are there to help minimize their risk in the first place. We guide businesses, develop custom insurance portfolios, and find creative solutions. We expect you to use your business skills—and to be creative and flexible—as you do your job.
Here at PayneWest insurance is not boring. It’s anything but. We like to work as a team. We’re an employee-owned company, and we’re in it together—for the good of our clients, colleagues and communities. We’re fiercely independent about how we do business—and we’d like to keep it that way.
With 700 employees and 31 offices in Washington, Oregon, Idaho, and Montana, we are one of the top 40 largest independent insurance agencies in the country. We offer all the value-added services of a national firm except we aren’t just about a quote, sale, and a renewal. We advocate for our clients first and foremost. It’s about a relationship, smart business sense, long-term strategies, and being part of the community. Each of our offices has their own distinct personality.
We think we’ve developed a pretty great work culture. We got to where we are today through collaboration, innovation, and an unwavering commitment to doing what’s right. We strive for continuous improvement and excellence in our industry and our communities. We respect quality of life and nurture a balanced personal and professional environment. We treat our clients, colleagues and communities with fairness, decency and good citizenship.